Privacy Policy for IMITO
At IMITO, we believe that a perfect fit requires trust. This Privacy Policy explains how we collect, use, and protect your personal information and body measurements when you shop with us online or at our Karachi studio.
1. Information We Collect
To create your custom-made jeans, we collect the following:
Contact Details: Your name, email address (e.g. imitopakistan@gmail.com), shipping address, and phone number.
Unique Measurement Profile: Detailed body measurements (waist, hip, rise, inseam, etc.) and fit preferences (e.g., "relaxed," "tapered") provided by you.
Payment Information: Processed through secure, encrypted third-party gateways. We do not store your full credit/debit card details on our local servers.
2. How Your Information is Used
We use your data specifically to:
Craft Your Garments: Translate your measurements into a custom pattern for production.
Maintain Your Profile: Store your measurements so that future orders are seamless and "ready-to-sew."
Communication: Send updates regarding your order status, measurement clarifications, or shipping tracking.
Local Delivery: Share necessary delivery details with our logistics partners to reach your address.
3. Data Security & Storage
We take the security of your physical data seriously:
Encryption: Our website uses SSL encryption to protect your data during the checkout process.
Access Control: Access to your specific measurement profile is restricted only to the tailoring and quality control teams at our DHA Karachi facility.
4. Your Rights
You have the right to:
Update Measurements: Change your measurement profile at any time if your size or fit preference evolves.
Request Deletion: Ask us to remove your measurement profile and personal account from our records.
Opt-Out: Choose not to receive marketing updates about new denim washes or seasonal styles.
5. Contact Information
For any questions regarding your data, measurements, or our privacy practices, please contact our team:
IMITO Address: 9C lane 2, Zamzama Phase 5, DHA, Karachi, Pakistan
Email: imitopakistan@gmail.com
Note: Since custom-made items involve personal data that is unique to you, we recommend keeping your account login details secure.